QUiCKFairs: A Success Story

Leading IT Management and Cybersecurity Solutions with Flanker

Challenge

QUiCKFairs Srl, a leading trade fair organizer, was looking for a reliable IT partner to manage its entire technological infrastructure, with a particular focus on cybersecurity.

Goal

Garantire supporto IT proattivo e continuo. Rafforzare le misure di cybersecurity. Migliorare l’efficienza operativa e la protezione dei dati. Assicurare la continuità operativa durante gli eventi.

Flanker Solution

Flanker adopted a combination of NinjaOne for integrated IT management and BitDefender GravityZone with MDR (Managed Detection and Response) for constant cybersecurity monitoring. Additionally, Flanker provided on-site weekly support to manage and maintain the IT infrastructure effectively.

Proactive Preparation

Flanker thoroughly analyzed QUiCKFairs’ needs and implemented NinjaOne to efficiently monitor and manage the IT infrastructure. At the same time, BitDefender GravityZone was configured to ensure advanced protection against cyber threats, with the MDR service active 24/7.

Supporto End-to-End

NinjaOne enabled real-time problem resolution, ensuring uninterrupted IT operations. BitDefender’s MDR service provided constant vigilance, identifying and neutralizing threats before they could cause harm. Flanker’s on-site weekly support ensured optimal maintenance and the immediate resolution of any local issues.

Completion and Follow-up

Flanker ensured constant support, continuously improving processes based on QUiCKFairs’ feedback. Periodic audits and updates were carried out to ensure that the IT infrastructure remained always at the forefront.

Result

Riduzione significativa delle interruzioni tecnologiche, con conseguente miglioramento dell’efficienza operativa. Rafforzamento della cybersecurity, con una drastica riduzione delle minacce informatiche. Elevata soddisfazione del cliente, grazie al supporto tempestivo e a una gestione IT completa. Maggiore tranquillità per QUiCKFairs, potendo contare su una protezione continua durante i propri eventi.

Customer Testimonial

“Grazie a Flanker e alla loro combinazione di NinjaOne e BitDefender, abbiamo raggiunto un’elevata efficienza operativa e una solida protezione contro le minacce informatiche. Il loro supporto continuo è stato fondamentale per il nostro successo.” Sebastian Kuester – CEO QUiCKFairs

Conclusion

Flanker’s integrated approach, combined with advanced tools such as NinjaOne and BitDefender GravityZone, enabled QUiCKFairs Srl to effectively manage its IT infrastructure and ensure superior cybersecurity, significantly enhancing the overall operational experience. The addition of weekly on-site support further strengthened the reliability and effectiveness of Flanker’s services.